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Thread: Paypal withholding tour funds

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    Administrator fuego's Avatar
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    Paypal withholding tour funds

    I follow Ron Cantor on FB who was an instructor at BRSM during the Brownsville Revival. He runs a touring company that does trips to Israel, etc, and he posted this about PP. I've heard many stories like this about PP. There doesn't be appear to be anything he can do due to a security algorithm.
    _______

    Hey friends, I really hate to do this. I have been dealing with this all day with PayPal. We need some help. PayPal will not release our funds for our Israel Tours! Please share this! It is not right that a company can just keep your money with no explanation and no offer to resolve the issue.

    PayPal has thousands of dollars of funds for our Israel tours. We run a tour business & use #Paypal. For one week we've been trying to transfer those funds to our bank account so we can pay airlines, hotels, etc for upcoming tours. Paypal won't release our funds b/c of security.

    They can just keep our money as long as they want? We have to pay our venders this week, but the agents I talked to simply said, "We'll, we trust our security algorithms" meaning, we believe you are a bad dude. So a computer tells them what to do and they refuse to override.

    I asked them, "At what point do you check with a human?" They said NEVER! I asked, "How long can you keep our money? A month, a year?" I was told that they will not release our funds until their computer algorithm is comfortable.

    So, Paypal can keep our money, make interest on it, while we cannot pay our bills—with OUR MONEY! This must be illegal? They said try again in 48 hours (it doesn't bother them that we have bills due tomorrow) and it "MIGHT WORK"!! But if not, try again later, and then later.

    Now, I understand security, but at some point you need to get a human involved that can verify that we are who we say we are. Or maybe they think we are involved in something illegal...fine, then just check. Please! We do Israel tours. Maybe their computers are anti-Semitic?

    Paypal...you need to release our funds that we I entrusted to you. Instead, you are using our funds to make more money for yourself. Really bad! Please share!

    Ron Cantor - Hey friends, I really hate to do this. I have... | Facebook

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    So if the Son sets you free, you will be free indeed. John's Avatar
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    Payment processors can be be brutal if you run afoul of the algorithms. I kinda doubt if this was "anti-semitism" but you may as well play every card you have when they hold your funds.

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    Ezekiel 33 (10-03-2019)

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    Administrator fuego's Avatar
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    Quote Originally Posted by John View Post
    Payment processors can be be brutal if you run afoul of the algorithms. I kinda doubt if this was "anti-semitism" but you may as well play every card you have when they hold your funds.
    Yeah, I think he was kinda tongue-in-cheek with the anti-Semitic algorithm remark. But whatever gets results.

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    Ezekiel 33 (10-03-2019)

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    So if the Son sets you free, you will be free indeed. John's Avatar
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    Quote Originally Posted by fuego View Post
    Yeah, I think he was kinda tongue-in-cheek with the anti-Semitic algorithm remark. But whatever gets results.
    They run on trust and have many layers of red flags that can trip up an account. Sudden large ticket sales, etc.

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    Administrator fuego's Avatar
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    Quote Originally Posted by John View Post
    They run on trust and have many layers of red flags that can trip up an account. Sudden large ticket sales, etc.
    Well you know many think of Israel as the terrorists, not the real terrorists. So maybe they do have a bias in their algorithm about lots of money collected for trips to Israel.

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  10. #6
    So if the Son sets you free, you will be free indeed. John's Avatar
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    Quote Originally Posted by fuego View Post
    Well you know many think of Israel as the terrorists, not the real terrorists. So maybe they do have a bias in their algorithm about lots of money collected for trips to Israel.
    Actually it's all travel agencies, it's considered a high risk category by merchant account processors. For good reason.

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