I follow Ron Cantor on FB who was an instructor at BRSM during the Brownsville Revival. He runs a touring company that does trips to Israel, etc, and he posted this about PP. I've heard many stories like this about PP. There doesn't be appear to be anything he can do due to a security algorithm.
_______
Hey friends, I really hate to do this. I have been dealing with this all day with PayPal. We need some help. PayPal will not release our funds for our Israel Tours! Please share this! It is not right that a company can just keep your money with no explanation and no offer to resolve the issue.
PayPal has thousands of dollars of funds for our Israel tours. We run a tour business & use #Paypal. For one week we've been trying to transfer those funds to our bank account so we can pay airlines, hotels, etc for upcoming tours. Paypal won't release our funds b/c of security.
They can just keep our money as long as they want? We have to pay our venders this week, but the agents I talked to simply said, "We'll, we trust our security algorithms" meaning, we believe you are a bad dude. So a computer tells them what to do and they refuse to override.
I asked them, "At what point do you check with a human?" They said NEVER! I asked, "How long can you keep our money? A month, a year?" I was told that they will not release our funds until their computer algorithm is comfortable.
So, Paypal can keep our money, make interest on it, while we cannot pay our bills—with OUR MONEY! This must be illegal? They said try again in 48 hours (it doesn't bother them that we have bills due tomorrow) and it "MIGHT WORK"!! But if not, try again later, and then later.
Now, I understand security, but at some point you need to get a human involved that can verify that we are who we say we are. Or maybe they think we are involved in something illegal...fine, then just check. Please! We do Israel tours. Maybe their computers are anti-Semitic?
Paypal...you need to release our funds that we I entrusted to you. Instead, you are using our funds to make more money for yourself. Really bad! Please share!
Ron Cantor - Hey friends, I really hate to do this. I have... | Facebook